{"id":32913,"date":"2026-02-27T15:39:27","date_gmt":"2026-02-27T10:09:27","guid":{"rendered":"https:\/\/www.threebf.com\/rejaiv-dev\/?page_id=32913"},"modified":"2026-03-26T18:00:04","modified_gmt":"2026-03-26T12:30:04","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.threebf.com\/rejaiv-dev\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We at REJAIV strive hard to maintain the best possible quality standards during entire product production cycle to deliver the best in quality products, to our consumers.<\/p>

Our replacement, return and refund policies are designed keeping customers first and we always try to deliver the best in the class service to our consumers.<\/p>

The exchange, return & refund policies mentioned below are applicable only on the Purchases made online through our official website www.rejaiv.com and not applicable for products bought at offline stores or on any third-party platforms.<\/p>

You can call us on +91 8976788588 or e-mail us at rejaivsupport@ivc-agrovet.com<\/a> within 7 days from the date of delivery to book an exchange\/ return\/ refund request.<\/p>

REPLACEMENT, RETURN and REFUND<\/p>

Replacement \u2013<\/strong><\/p>

Replacement of the products may be considered in below scenarios \u2013<\/p>

In-transit damage of the product if such instances reported within 24 hours of product delivery.<\/p>

In case of any quality related concern, subject to verification from internal quality control team after detailed understanding of the concern raised and product evaluation.<\/p>

Scenarios where Replacement of the products is not allowed \u2013<\/p>

No replacement is allowed for any expired product.<\/p>

Used products are strictly not allowed for replacement.<\/p>

In any other case product can be replaced purely at the discretion of the company, IVC Agrovet Pvt. Ltd.<\/p>

Return \u2013<\/strong><\/p>

Products are delivered on NON – RETURNABLE BASIS<\/p>

Return is allowed only in case of delivery of incorrect or damaged products.<\/p>

Refund \u2013<\/a><\/p>

Refund of the delivered product is permitted where there is a quality issue or order cancellation by the Company.<\/p>

Refunds can happen via E-Vouchers\/ Gift Card\/ Transfer into customer\u2019s bank account.<\/p>

Refunds via E-Voucher can be redeemed on next purchase at Rejaiv within the validity date.<\/p>

Refunds to bank accounts shall be processed within 15 business days from the date of clearance from Rejaiv quality team.<\/p>

Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.<\/p>

Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms and Conditions We at REJAIV strive hard to maintain the best possible quality standards during entire product production cycle<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-32913","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTerms and Conditions - Rejaiv<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.threebf.com\/rejaiv-dev\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Rejaiv\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions We at REJAIV strive hard to maintain the best possible quality standards during entire product production cycle\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.threebf.com\/rejaiv-dev\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Rejaiv\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Rejaiv-Organic\/61582065080257\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T12:30:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.threebf.com\/rejaiv-dev\/wp-content\/uploads\/2025\/10\/OG-logo-img.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.threebf.com\/rejaiv-dev\/terms-and-conditions\/\",\"url\":\"https:\/\/www.threebf.com\/rejaiv-dev\/terms-and-conditions\/\",\"name\":\"Terms and Conditions - 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